The importance of Specification of Work

How does a small oversea service center help a local gym to grow business 50% in 9 months by profession?

When this individual local fitness Center was opened in California to compete with big chain stores, the owner targeted his customers that have a goal to achieve instead of regular ones. The clients come to the center desire to be successful on their journey and not part of the statistics. The operation team set up a plan for it. Sitting with the Fitness Program Coordinator is included in the membership as part of a personal Fitness Profile.

This Fitness Profile is designed for everyone to achieve what he is looking to accomplish. The Fitness Coach will map out a member first 30 days, so the client has a comprehensive plan to follow for sustained success. This plan is personalized as everyone is different. The trainer will show the member safe and effective movements and machines that are specifically designed for what the clients are looking for, so they are not wasting time just walking on the treadmill as “the plan”.

Problem:

The Fitness Profile will generate the report that indicates the result and suggestions. It takes time to collect and analyze comprehensive data. To update the information, the coordinator will need to continuously communicate with clients. It takes a lot of time and delicately processing. Quite the few times, the report is either delayed or not updated completely.

Solution:

The operation team decides to outsource part of work to save the cost and time. Hope it will make the service processing more efficient. It is determined to set up a small service and data center in Philippines by the following procedure.